Welcome to DAHA Accreditation

DAHA Accreditation is THE UK benchmark for how housing providers should respond to domestic abuse in the UK. It is part of the Governments “Ending Violence against Women and Girls Strategy: 2016 to 2020” and DAHA are leading this change.

Minister for Vulnerability, Safeguarding and Countering Extremism, advises that:

Domestic abuse devastates the lives of victims - this Government is working to put a stop to it. By its very nature this kind of abuse happens in the shadows or behind closed doors, with many victims suffering in silence.
Housing providers are in a unique position to help identify this hidden crime. I welcome DAHAʼs efforts to help these institutions and I am pleased that the Government has been able to support its vital work.

By undertaking Accreditation, you are sharing DAHA and the Governmentʼs mission to improve the housing sectorʼs response to domestic abuse. DAHA Accreditation is the first step in delivering a consistent set of standards across housing providers in the UK.

Thanks to the support from the Home Office, our dedicated Accreditation website shows you what you need to do.

It enables you to capture your work as you go, save your progress and submit everything in one go, in readiness for your DAHA Review and Accreditation award. You can use the site as much as you like over the coming months to keep track of all your work.

Furthermore, funding from London Councils and Comic Relief means you are also able to access a suite of workshops across the country to further support you in this process. Please contact us for details.

DAHA Accreditation will ensure those affected by domestic abuse are treated in a fair, compassionate and effective way - no matter where they live in the UK. Thank you for being a part of this vital change.

Benefits of DAHA Accreditation

If you achieve DAHA Accreditation following the on site assessment you will receive a framed certificate demonstrating your organisationʼs good practice and commitment to recognising and responding to domestic abuse. DAHA accreditation is a core part of the Governments "Ending violence against women and girls strategy: 2016 to 2020." your organisation will be part of leading this change.

You will be permitted to use the DAHA Accredited logo on your website and stationery.

It's as easy as 1, 2, 3.



Find out all you need to know to achieve DAHA Accreditation



Submit documents for review and track your progress



DAHA on-site review for full Accreditation

What you need to do

The site gives you simple ACTIONS and RESOURCES covering 8 priority areas, for you to work through in your own time; over the coming months, in readiness for achieving Accreditation. We have collated everything you will need in one place.

Find out exactly whatʼs involved, view free examples documents/ templates, links and information to help you implement all that is required.

The 8 Priority DAHA Standards

  • Policies & Procedures
  • Case Management
  • Risk Management
  • Equality & Diversity
  • Perpetrator Management
  • Partnership Working
  • Staff Training
  • Publicity & Awareness

Hints and tips

Here are a few useful hints and tips to keep you on track from the get go.

Start a Domestic Abuse Steering Group:
  • To help you implement all thatʼs needed. It is ideal to have at least 8 appropriate representatives from across the business to take ownership ofone of the priority areas.
  • The Steering Group should include senior and frontline staff from across the organisation including: Policy, HR, Housing/Neighbourhood Management, Legal, Lettings, Revenues/Income, Maintenance, Supported Schemes, Communications and any other interested parties.
  • As case audit and reviews are required for accreditation start now in dip sampling cases to get an idea of where you are at and areas for potential improvement
  • Ensure Managers are carrying out regular case reviews (at least monthly)
  • Ensure Managers are carrying our regular supervision to check improvement in staff confidence, understanding and attitude
  • Ensure Managers are carrying our regular supervision to check improvement in staff confidence, understanding and attitude

Accreditation Process

Once you have submitted all the evidence of your hard work, DAHA will visit you on site to review, evaluate and award DAHA Accreditation providing all 8 priority standards have been met. This will include: reviewing policy & procedure, carrying out case audit and interviewing a range of staff.

Following this visit we will compile a report of findings to advise of any further recommendations that may be needed to award DAHA Accreditation or Accreditation will be granted along with a framed certificate for you to display. DAHA accreditation lasts for 3 years.

If you would like to attend any of our free workshops on the 8 standards please contact us for details or visit www.dahalliance.org.uk.

Require further support?

DAHA can provide on-site support with a brief overview of documents including policy & procedure and communications, case auditing, conducting service gap analysis and developing bespoke improvement plans

All workshops are free of charge

Optional On-site | £750 / day + VAT

Accreditation Costs

Once you have submitted all your documents and feel ready for us to visit you on site, we will provide a review and award Accreditation providing the 8 standards have been met.

Findings report and feedback free of charge

Mandatory On-site | £3,000 + VAT